SKOPE are thrilled to be the exclusive distribution and servicing partner for Vitamix Commercial. While your blenders and components are designed to withstand hours of blending, we understand that from time to time, breakdowns occur.
If the unfortunate happens, have a read through the below to help diagnose and self-service your machine prior to getting in touch with us.
User error, damaged containers, blade assemblies and drive sockets are not covered under warranty so we strongly recommend working through the below troubleshooting before engaging a service technician.
Start just below here with our problem identifier before moving onto next steps further down.
What problems are you having with your Vitamix Blender?
Once your problem is identified, what next?
Now that you have diagnosed your issue, check out the relevant guides below to determine next steps.
Drive Socket
Worn Blade Assembly
Damaged Containers
For further frequently asked questions, visit the Vitamix Commercial website here.
If you have read through the above and still believe you require a service technician to assess your problem, please book a job below.
Servicing jobs are all completed at our certified technicians base and the cost of getting the machine to the technician is at the owner's cost. If the issue is covered under the machine's warranty, the cost of the repair and the return of the machine will be covered for you as part of the warranty conditions. If when diagnosing, if the issue identified is not covered under the warranty, we will contact you with a quote for the cost of repair prior to completing any further work.