How choosing the right ice machine boosts efficiency and experience

In hospitality and foodservice, ice isn’t just ice. The type of ice you serve directly impacts customer experience and kitchen efficiencies. From keeping seafood displays looking fresh to levelling up a cocktail, using the right ice machine can make all the difference.

Efficiency starts with the right ice

Using the correct ice machine for your business ensures that you'll never run out during peak demand and won't waste energy by overproducing. It's important to know how much ice your business uses per day. This will help you know the size and speed your business requires. Below is an estimation for a range of different business types.

• Hotels - 2.3kg per room
• Casual Restaurant - 1kg per seat
• Bar/Lounge - 1.4kg per seat

ITV have ice machines for venues requiring 23kgs of ice per day up to 1125kgs of ice per day. Offering self-contained ice makers and modular ice makers to fit any need.

There are many ice shapes designed for different applications (in order of image):

• Pyramid: Designed to stand out in beverages. Its unique shape not only enhances presentation but also melts at a balanced rate, keeping drinks colder for longer without overwhelming dilution.
• Gourmet: Crystal-clear and slow melting, gourmet cubes are often used in premium bars and hotels where presentation is everything. Perfect for cocktails and spirits, they create a refined drinking experience that customers remember.
• Dice (available in half or full): Versatile, compact cubes that work across multiple applications, from soft drinks and mixed beverages to everyday foodservice needs. Their shape makes them quick to produce and efficient for high-volume outlets.
• Granular: Perfect for food displays, seafood, and produce, as well as healthcare settings where chewable ice is preferred. It keeps items fresh and enhances visual appeal.

 

Ice may be one of the smallest details in your operation, but it has a big impact. Choosing the right machine and the right ice shape helps you streamline service, reduce costs, and elevate the customer experience.