Keeping your fridge or freezer well maintained is key to reliable performance and uninterrupted operation. Regular checks and routine care help minimise downtime, avoid unexpected repair costs, and ensure your refrigeration continues to perform when you need it most.
While SKOPE fridges and freezers are built for demanding commercial environments, we understand that from time to time, breakdowns occur. If the unfortunate happens, this page is designed to help you diagnose and self-service your machine prior to getting in touch with us.
User error is not covered under warranty, so we strongly recommend working through the below troubleshooting before engaging a service technician.
Start just below here with our problem identifier before moving onto next steps further down.
What problems are you having with your fridge or freezer?
Once your problem is identified, what next?
Now that you have diagnosed your issue, check out the relevant guides below to determine next steps.
Condenser Coil
LED Light
Gasket
General Maintenance
SKOPE-connect
If you have read through the above and still believe you require a service technician to assess your problem, please book a job below.
Servicing jobs are all completed at our certified technicians base and the cost of getting the machine to the technician is at the owner's cost. If the issue is covered under the machine's warranty, the cost of the repair and the return of the machine will be covered for you as part of the warranty conditions. If when diagnosing, the issue identified is not covered under the warranty, we will contact you with a quote for the cost of repair prior to completing any further work.