Book a Service or Warranty Claim

The fastest way to book a service call or warranty claim for your SKOPE, Irinox, Vitamix or ITV equipment, is through our online portal. Before logging a Vitamix claim, check out our troubleshooting resource to help diagnose your issue. 

Then follow the link below based on your location. Alternatively, if you have used our services before, you can log your service request or warranty claim through the SKOPE Services app. This can be downloaded onto your mobile device from Google Play (Android) in the App Store (iPhone).

AUSTRALIA   |   NEW ZEALAND

Please have your serial number ready. You can find info on how to find it here.

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Reliable commercial refrigeration is vital to your businesses success. That’s why we offer complete end-to-end refrigeration solutions to help you maximise your investment and keep your operations running smoothly.

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Our proactive servicing ensures that you get the most out of your refrigeration, while our team of qualified technicians are always ready to handle any repairs or maintenance needs that arise - both in and out of warranty.

WebImage KSP SKOPE Services App

From one-click booking service jobs to activating and tracking equipment placement and movements, you’ll have a full analytical view of your equipment’s repair history and costs.

WebImage KSP YourPartner1

Reliable commercial refrigeration is vital to your businesses success. That’s why we offer complete end-to-end refrigeration solutions to help you maximise your investment and keep your operations running smoothly.

WebImage KSP YourPartner5 01

Our proactive servicing ensures that you get the most out of your refrigeration, while our team of qualified technicians are always ready to handle any repairs or maintenance needs that arise - both in and out of warranty.

WebImage KSP SKOPE Services App

From one-click booking service jobs to activating and tracking equipment placement and movements, you’ll have a full analytical view of your equipment’s repair history and costs.

How it Works

Managing the servicing of refrigeration and catering equipment is not usually easy, whether it’s for one store or for hundreds spread across the country. Working with SKOPE is different.

We’ve removed all that hassle by providing you with one point of contact by simply booking a technician through our Booking Portal or our dedicated SKOPE Services App.

As well as giving you up to date availability of technicians, we also offer corporate solutions and fleet management for all your refrigeration equipment – contact our team to find out more.

Installation Positioning & Ventilation

Watch to learn about product features, installation and ongoing maintenance of your SKOPE products.

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